FREQUENTLY ASKED QUESTIONS

As we are a new company, this page is being updated daily with new information. If you do not find an answer here, please do not hesitate to contact us.

US vs. THEM

  • We only charge a 50 cents flat fee for you to withdraw earnings

  • We charge 1 flat annual fee of 14.99 for distribution

  • Our platform is only 10% of gross earnings, which we do not keep

  • No additional fees for additional artists on your account

  • Our fee is the same whether you’re releasing albums or singles

  • We take no cut from your publishing

  • We don’t charge for ISRC & UPC codes

  • We don’t charge “legacy” fees

  • No extra fee for Content ID

  • Others take up to 7% on your withdrawal transactions

  • Others charge per release and higher annual fees

  • Others charge HIDDEN platform fees up to 30%

  • Others charge per artist or higher fees for label accounts

  • Others charge more based on your release type

  • Others take a 15-20% cut from your publishing

  • Others charge for ISRC & UPC codes

  • Others charge fees to keep your music live

  • Others charge you for Content ID

General

How long does release delivery take?

Your releases can be delivered as fast as 24-48 hours.

For Spotify playlist consideration, Spotify asks for up at least 4 weeks in advance before your release.

How Do I Add More Artists to My Account?

While uploading a new release, simply press “CREATE ARTIST”, then select the artist name from the dropdown menu after creating the new artist.

How do I contact support?

For customer/artist support, send an email to us at:

How can I submit lyrics?

You know when people have lyrics that come up on insta stories, Spotify, and Apple? That info is pulled from Musixmatch which is why it’s super important to have your lyrics up to date on here. Visit musixmatch.com/contribute and get those lyrics up!

Royalties

How much does iLLustrate keep in royalties?

With iLLustrate, you keep 100% of the net earnings paid out by digital stores on each of your releases. All sales earnings will be deposited directly into your iLLustrate account balance once paid out to us by the stores. You will then be able to withdraw earnings directly to your bank account as long as your balance exceeds the $10 USD minimum.

Generally, stores that sell music as digital downloads (like iTunes, Amazon Music and others) keep 30% of the sale (this is called the retail markup price). You keep 70% of a sale (this is called the wholesale price).

For stores that offer full-song streaming, there is a proportionate share worked out differently for every store. Pay rates for streaming sales vary each month. You will keep 100% of the revenue earned from streaming.

Through our partnership for publishing royalties, you keep 85% of all royalties collected. Our partnering company does the work of making sure you’re paid from countries worldwide, for your performances, plays, and radio broadcasts. You can even submit set lists to make sure!

How do I withdraw my royalties?

ILLustrate collects and pays out distribution, mechanical, and streaming royalties. If you are accumulating publishing earnings with our partner SongTrust, you can withdraw your earnings directly on their website.

See the screenshot to learn where to withdraw your iLLustrate royalties. You must be logged in to make withdrawals.

How do I track my royalties/earnings?

In your VIP ARTIST DASHBOARD (must be logged in) simply press the streaming analytics icon.

Performance royalties are paid out by your PRO company (ASCAP/BMI) so you must visit their website to view those earnings.

What’s the commission on Content ID?

While other distributors charge 20-60% on Content ID, we only charge a 10% platform fee to continue providing this service.

Releases

How do I transfer my releases to iLLustrate?

WHAT YOU NEED

  1. ASSETS
    Your audio and video files.
  1. ISRCs
    The unique track codes from your single or album. If you need help retrieving these please contact us via your artist dashboard or visit our handy ISRC finder here.

RE-UPLOADING YOUR RELEASE

  1. Create an account with Illustrate (if you haven’t done so already!)
  2. Click the ‘Create New Release’ tile in the artist dashboard.
  3. Choose the ‘re-release of an existing single/album’ option
  4. When adding your tracks, select the option to enter your existing ISRC. Ensure you do this for EVERY track. This is how the tracks will link on Spotify and your streaming count will merge across
  5. Submit your release and we’ll do the rest!

SWITCHING OVER

  1. To ensure your stream counts merge to the Illustrate versions, ensure that your new release is delivered and live for 48hrs prior to issuing a takedown with your old distributor. If you click into the album page on Spotify desktop, look for the ‘1 More Release’ icon which indicates that the 2 releaes have successfully merged. (Note this can take 48hrs).



  2. When you see this symbol, send a request to your previous distributor to remove their version from all online stores;
    • Tunecore – click here
    • CD Baby – click here
    • Distrokid – click on the ‘Remove my music from all stores’ button after you click into your product
    • DITTO – go to your release and click on ‘Takedown’ button
How do I add a label name to my release?

During your release upload process, in Step 2, under Release Genres & Label Info, simply press the button that says “ADD NEW LABEL” to add a custom label name to your release.

How do I setup iTunes pre-order?

During your release upload process, in Step 1, under Release Details, simply choose the “YES” option and a pre-order date. iTunes requires that this date be 3 weeks ahead of your release date.

Can I Upload Cover Songs?

During your release upload process, on Page 2, under Songwriter and Credits, simply choose the “This is a cover song” option and enter the proper song credits.

How Do I Customize My TikTok Snippet?

On the 2nd page when uploading your release, you can choose a specific minute/second start time for your song to play on TikTok.

Subscription

How do I stop my subscription?

You can login to your PayPal account or contact your credit card company to stop your subscription.

Will my music be taken down if I cancel?

No, we do not perform takedowns due to cancellations or inability to pay. However, we may modify the commission amount on payouts or temporarily disable your iLLustrate account.

LOW WITHDRAWAL THRESHOLD

We allow you to cash out directly to your bank when you generate a minimum of $10. Most companies require you to earn at least $50 USD before you can cash out your earnings.


© iLLustrate Music. All rights reserved.