FREQUENTLY ASKED QUESTIONS
Some would call us the “New Kids on The Block”
We’re not new… We’re actually a company By Artists, For Artists, who have endured services from every music distribution company you can name, for the last 20 years! The issue with most is that they’ve never been on the artist’s side.
The truth is, the artists who use our platform earn more than we do from it as a company! What other company allows that to happen?! Take a second to read about some ways we’re different below.
This page is consistently updated with new information. If you do not find an answer here, please do not hesitate to contact us using the form in our contact tab on the website. Members – contact support directly from inside of your account.
US vs. THEM
We Only Charge 1 Flat Yearly Fee for Music Distribution
Our platform fee is 10% of gross earnings not your NET earnings
Our fees stay the same whether releasing albums or singles
You Only Pay an additional $15 to add 5 Additional Artists
We take ZERO cut from your publishing royalties
We don’t charge for ISRC & UPC codes
No Yearly Fees for Video Distribution
The DSPs pay us and you separately
We don’t charge “legacy” fees
No extra fees for Content ID
They charge per artist or higher fees for label accounts
They charge fees to keep your music live on platforms
They take up to 7% on your withdrawal transactions
They charge per release and higher annual fees
They charge HIDDEN platform fees up to 30%
They charge more based on your release type
They take a 15-20% cut from your publishing
They charge Yearly for Video Distribution
They charge for ISRC & UPC codes
They charge you for Content ID
While uploading a new release, simply press “CREATE ARTIST”, then select the artist name from the dropdown menu after creating the new artist.
Your releases can be delivered as fast as 24-48 hours.
For Spotify playlist consideration, Spotify asks for up at least 4 weeks in advance before your release.
For customer/artist support, send an email to us at:
Pre-Save links are automatically generated for releases scheduled at least 5 Days from your release date.
With iLLustrate, you keep 100% of the net earnings paid out by digital stores on each of your releases. All sales earnings will be deposited directly into your iLLustrate account balance once paid out to us by the stores. You will then be able to withdraw earnings directly to your bank account as long as your balance exceeds the $10 USD minimum.
Generally, stores that sell music as digital downloads (like iTunes, Amazon Music and others) keep 30% of the sale (this is called the retail markup price). You keep 70% of a sale (this is called the wholesale price).
For stores that offer full-song streaming, there is a proportionate share worked out differently for every store. Pay rates for streaming sales vary each month. You will keep 100% of the revenue earned from streaming.
Through our partnership for publishing royalties, you keep 85% of all royalties collected. WE DO NOT TAKE ANY CUT OF THIS. Our partnering company does the work of making sure you’re paid from countries worldwide for your performances, plays, and radio broadcasts. You can even submit set lists to make sure!
EVERY music distribution company is paid 3 Months after you release music. This is when the DSP companies initially report your first set of earnings. Afterwards, earnings are paid out monthly.
In your VIP ARTIST DASHBOARD (must be logged in) simply press the streaming analytics icon.
Performance royalties are paid out by your PRO company (ASCAP/BMI) so you must visit their website to view those earnings.
ILLustrate collects and pays out distribution, mechanical, and streaming royalties. If you are accumulating publishing earnings with our partner SongTrust, you can withdraw your earnings directly on their website.
See the screenshot to learn where to withdraw your iLLustrate royalties. You must be logged in to make withdrawals.
The button to send to your bank will appear once you’ve accumulated at least $10 USD in your account.
WHAT YOU NEED
Your audio and video files.
The unique track codes from your single or album. If you need help retrieving these please contact us via your artist dashboard or visit our handy ISRC finder here.
RE-UPLOADING YOUR RELEASE
- Create an account with Illustrate (if you haven’t done so already!)
- Click the ‘Create New Release’ tile in the artist dashboard.
- Choose the ‘re-release of an existing single/album’ option
- When adding your tracks, select the option to enter your existing ISRC. Ensure you do this for EVERY track. This is how the tracks will link on Spotify and your streaming count will merge across
- Submit your release and we’ll do the rest!
- To ensure your stream counts merge to the Illustrate versions, ensure that your new release is delivered and live for 48hrs prior to issuing a takedown with your old distributor. If you click into the album page on Spotify desktop, look for the ‘1 More Release’ icon which indicates that the 2 releaes have successfully merged. (Note this can take 48hrs).
- When you see this symbol, send a request to your previous distributor to remove their version from all online stores;
During your release upload process, in Step 2, under
On the 2nd page when uploading your release, you can choose a specific minute/second start time for your song to play on TikTok.
During your release upload process, in Step 1, under Release Details
During your release upload process, on Page 2, under Songwriter and Credits
You can login to your PayPal account or contact your credit card company to stop your subscription.
No, we do not perform takedowns due to cancellations or inability to pay. However, we may modify the commission amount on payouts or temporarily disable your iLLustrate account.
LOW WITHDRAWAL THRESHOLD
We allow you to cash out directly to your bank when you generate a minimum of $10. Most companies require you to earn at least $50 USD before you can cash out your earnings.